Company Name : Dell
Designation : Application Mgmt Sr. Analyst
Qualification: MCA, BE/B.Tech
Experience: Freshers (2013 / 2014/2015 Batch)
Location: Noida, Uttar Pradesh
Salary : As Per Industry
Apply Mode: Online
Job Description :
Required to provide L2 & L3 support for ongoing BOI Managed services project.
Oncall support is also expected and Working hrs will be as per Irish Work Hrs. (2:30 PM to 11:30 PM)
Participate in Incident Management, Problem Management and Change Management
Take care of all interactions with all stakeholders requiring immediate resolutions and quick turnarounds resolving issues and queries
Providing technical input and support on need basis.
interacting with Functional and Business experts onsite and conveying detailed functional requirements to the offshore team
ensuring required sign-offs are obtained (and where sign-offs are not forthcoming, communicates the issues or concerns)
Coordinating and chairing conference calls with Business as and when required.
Checks the quality of deliverables from Offshore before they are delivered to the stakeholders.
Last Date To Apply: 19th January 2015
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